Contact
We answer billing and account questions within a few business days. For anything about a charge, a refund, or cancelling a subscription, email us — that is the fastest route and it gives us a written record to work from.
Billing, refunds, cancellations, and general enquiries.
Quick questions and technical support.
Shaman Nexus is a product of ShamanTech, operated from Thailand.
Include the email address on your account and the date and amount of the transaction. What we can refund, and when, is set out in the Cancellation & Refund Policy.